IT industry is expanding every year with its reach into every functional area of business. Whether it's the finance department, storing data on an on-site server or a cloud-based solution, or a marketing team working together remotely, the IT department task is to keep the flow of information and data running smoothly.
As the reach of the IT industry becomes broader, the need for proficient IT professionals who can interact effectively with a variety of people in every department is crucial.
Every IT employer has a checklist of core proficiencies against which they evaluate candidates, and it not only includes technical skills, but also includes characteristics like enthusiasm and passion because they know that enthusiastic individuals are always motivated people.
Here are some of the essential soft skills that can make the transformation between a good IT professional and a great one who can reach the highest levels in their career
1. Good Communication
IT professionals should have the ability to communicate well with people at all stages in a company, from co-workers to company’s director. It’s essential to be able to listen and understand, as well as explain technology at every level. In client based roles, IT professionals must also communicate well with clients to understand their requirements.
Prove your communication skills by:
- Making verbal and written communication brief,clear and confident.
- Displaying you understand your clients by listening them and considering their views.
- Thinking about what and how you are going to express.
2. Advanced planning and organisation skills
The IT industry is a project oriented industry. Advance planning and organisation skills are essential for IT professionals entering the tech industry, in order to able to manage tasks on different projects with difficult deadlines by setting the priorities. Effective planning can change problems and convert them into progressive opportunities.
Exhibit your planning and organisation skills by:
- Making a structure of the task or project.
- Underlining how you plan out an activity and allocate time to individual tasks.
3. Motivation and enthusiasm
Motivation and enthusiasm are essential key factors for working in this extremely fast-paced industry. Every IT professional needs to enjoy taking on fresh challenges and putting an extra effort for the future.
Show your motivation and enthusiasm towards work by:
- Show the determination to accomplish a goal.
- Show that you can be an optimist and enthusiast even when things get worse.
- Display that you can recover from setbacks.
4. Problem-solving approach
Working in IT you need to have the ability to have a problem-solving approach for any issue, figure out the root causes, and then collect appropriate information to discover suitable solutions. But problem-solving is beyond resolving only technical issues. It may also involve suggestions for the scope of enhancements to existing methods and processes in order to deliver an overall improved service, and most significantly, contented and happy clients.
Prove your problem-solving approach by:
- Solving an issue with the rational and systematic approach.
- Seeing a problem with different perspectives of a problem.
- Demonstrate that you can anticipate possible difficulties and act smartly to prevent them happening.
Teamwork is important in the case of sharing ideas, establishing and building relationships and supporting all the people involved in a project. Teamwork needs good interpersonal skills and leadership qualities so that you can respond appropriately to the behaviour and motives of others, or stand out to bring others with you.
Show your graduate teamwork skills by:
- By maintaining positive working relationships with co-workers, team members and managers.
- Sharing information with others; supporting others and showing respect for different views.
- By keeping projects on the right track and achieving a final goal.
Success comes with the art of mastering in particular set of skills that can be applied to any level, field or company. When you practice and strengthen the above skills in your work, you will only achieve success and reach the heights in your career. Knowledge of technical skills is important, but the development of soft skills is also a crucial part of nurturing a dynamic workforce.
Having a solid knowledge of the technical skills should never be overlooked. But an employee with a collection of soft skills to complement their technical skills is far more likely to reach the upper stratum of the industry than one with good technical abilities but no soft skills.
Make your profile more effective by highlighting the above-mentioned skills.